Privacy Policy
General Information
Healthcare Mauritius respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, stored and protected when you use the Healthcare Mauritius website and services.
By using Healthcare Mauritius, you acknowledge the practices described in this Privacy Policy.
Information We May Collect
Depending on how you use the website, Healthcare Mauritius may collect information that you voluntarily provide, including information submitted when creating or managing an account.
This may include information such as:
- Name or display name
- Email address
- Account credentials and related account information
- Information submitted through forms or communications
- Other information you choose to provide
We may also receive limited technical information automatically when you use the website, such as browser type, device information, IP address and information about how the website is accessed.
How Information Is Used
Information may be used to operate, maintain and improve Healthcare Mauritius and to provide requested services.
This may include:
- Creating and managing user accounts
- Providing requested website features and services
- Responding to questions and communications
- Sending important account or service notifications
- Protecting the security and integrity of the website
- Improving the performance and usability of the service
Account Information
If you create an account, information associated with your account may be stored so that we can provide account functionality and maintain the security of the service.
You are responsible for keeping your account credentials confidential and should notify Healthcare Mauritius if you believe your account has been accessed without authorization.
Password and Security
Passwords should be stored using appropriate security measures and should not be stored or transmitted in plain text.
Healthcare Mauritius may use security measures designed to protect accounts and personal information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Password Reset Requests
When you request a password reset, Healthcare Mauritius may use your email address to send password reset instructions.
Password reset processes should use temporary, security-protected tokens and appropriate expiration periods. Healthcare Mauritius will not send your existing password by email.
Information Sharing
Healthcare Mauritius does not intend to sell your personal information.
Information may be disclosed when reasonably necessary to operate the service, provide requested functionality, protect the security of the platform, comply with legal obligations or respond to lawful requests from competent authorities.
Where third-party service providers are used to support the operation of Healthcare Mauritius, they may process information only as necessary to provide the relevant service and subject to appropriate contractual or security measures where applicable.
Healthcare Information
Healthcare Mauritius may display information about healthcare providers, pharmacies, services, organisations and other healthcare resources.
Such information may come from public sources, organisations, healthcare providers or other contributors. The presence of information on the website does not mean that Healthcare Mauritius has access to a person's medical records or confidential medical information.
Users should not submit sensitive medical information through general website forms unless the relevant service specifically requests and is designed to receive such information.
Cookies and Technical Information
Healthcare Mauritius may use cookies, local storage or similar technologies where necessary to provide website functionality, maintain sessions, improve security or understand how the service is used.
Your browser may allow you to control or restrict certain cookies. Disabling some technologies may affect the functionality of parts of the website.
Third-Party Services and External Links
Healthcare Mauritius may use third-party services to support functions such as hosting, security, email delivery, analytics or other website operations.
The website may also contain links to external websites. External websites operate independently and may have their own privacy policies and practices. Healthcare Mauritius is not responsible for the privacy practices of external websites.
Data Retention
Personal information may be retained for as long as reasonably necessary to provide services, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements and protect the security of the platform.
When information is no longer reasonably required, it may be deleted, anonymised or otherwise securely disposed of, subject to applicable legal or operational requirements.
Your Information
Depending on applicable law, you may have rights relating to your personal information, including the ability to request access, correction or deletion of certain information.
Requests regarding personal information can be directed to Healthcare Mauritius using the contact information below.
Children's Privacy
Healthcare Mauritius is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to the service without appropriate authorization, please contact Healthcare Mauritius so that the matter can be reviewed.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to the website, services, security practices or applicable requirements.
When changes are made, the updated version will be published on this page. Continued use of the website after an update may constitute acceptance of the revised policy where applicable.
Contact
If you have questions about this Privacy Policy or how Healthcare Mauritius handles personal information, you can contact us .