Account Policy

1. Account Information

When you create a Healthcare Mauritius account, we may collect information that you provide during registration, such as your name, email address and account credentials.

You should provide information that is accurate and keep your account information up to date where necessary.

2. Use of Account Information

Information associated with your account may be used to create and maintain your account, provide account-related functionality, communicate with you about your account, and help maintain the security and reliability of the service.

We do not require you to provide healthcare or medical information merely to create a general Healthcare Mauritius account.

3. Personal Information

Personal information should only be provided where it is necessary for the relevant account feature or service. You should avoid submitting sensitive personal or medical information unless a feature specifically requests it and appropriate safeguards are provided.

4. Account Security

You are responsible for keeping your login credentials confidential and for taking reasonable steps to protect access to your account.

If you believe that your account has been accessed without your permission, you should contact Healthcare Mauritius as soon as possible.

5. Passwords

Passwords should be unique and should not be shared with other people. Healthcare Mauritius will not ask you to disclose your account password through an unsolicited email or message.

6. Data Retention

Account information may be retained for as long as reasonably necessary to operate the account, provide requested services, maintain security, comply with applicable legal obligations, resolve disputes, and enforce applicable agreements.

When information is no longer required for these purposes, it may be deleted, anonymised or otherwise securely disposed of, subject to applicable requirements.

7. Account Deletion

You may request deletion of your Healthcare Mauritius account by contacting us using the contact details provided on the website.

Deleting an account may remove or disable access to account-related information and features. Some information may need to be retained where required by law or where reasonably necessary for legitimate administrative, security or dispute-resolution purposes.

8. Communications

We may contact you regarding your account, including account security, password recovery, important service notices and changes affecting your account.

Account-related communications may still be sent when necessary to operate or secure your account.

9. Cookies and Technical Information

Account functionality may require cookies, sessions or similar technical mechanisms to keep you signed in, protect your account and maintain the functionality of the website.

Technical information may also be processed for security, troubleshooting, performance and service reliability.

10. Information Sharing

Account information should only be shared where necessary to provide the relevant service, operate the website, maintain security, comply with applicable obligations, or where you have otherwise authorised or requested it.

11. Your Responsibilities

• Provide accurate registration information.
• Keep your login credentials secure.
• Do not use another person's account without permission.
• Notify us if you believe your account has been compromised.
• Avoid submitting unnecessary sensitive information.

12. Changes to This Account Policy

This Account Policy may be updated when account functionality, security practices or applicable requirements change. The latest version published on this page will apply to your use of the account.

13. Contact

If you have questions about your account, personal information, data retention or account deletion, please contact us .